Policies
If you have any specific questions regarding returns, click here to fill out our contact form.
Returns & refund Policy
We gladly accept returns within 30 days of their delivery date, pellentesque ultricies, diam sit amet tincidunt mattis, augue ex laoreet dui, eget tristique tellus diam sed velit. Etiam porta sagittis pharetra.
All return costs will be the customer’s responsibility unless you are returning a faulty product. Any shipping costs are non-refundable.
Please see our non-returnable items section below for all return/refund exclusions.
Non-returnable items
Sales items or Samples cannot be returned.
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Cancellations
Our business operates on a scheduled appointment basis. When cancelling an appointment, we require all customers to provide more than 24 hours notice to the scheduled time. Otherwise, we will charge customers for the full session. We will provide a one-time cancellation fee waiver, where customers can cancel a session in less than 24 hours, at no additional charge. Alternatively, we will offer one free appointment upon rescheduling. The free session will need to be scheduled within 7 days of the cancellation.
*Please arrive 5 minutes early to complete any necessary forms.