Frequently asked questions
-
All Lux products are developed in partnership with dermatologists and chemists. They are formulated and suitable for all skin types. Full ingredient lists are available on each product page and for any concerns, we recommend conducting a patch test or sharing our ingredient list with your healthcare provider before usage.
-
Yes. All Lux products are vegan, cruelty-free, and certified by Leaping Bunny & PETA.
-
We do not currently use any added ingredients that appear on the FDA's tree nut allergy list. We do use other nut and seed oils, like babassu (Orbignya Oleifera Seed Oil) and cupuaçu (Theobroma Grandiflorum Seed Butter) and work to fully convey this ingredient information through our packaging and website in accordance with applicable federal, state and local regulations. Additionally, our products are not manufactured in a nut-free facility so there is always the very small possibility of cross-contamination with tree nuts.
-
Yes, all Lux products are available without fragrance.
-
We recommend sharing our ingredient list with your providers for review before usage.
-
Lux products are formulated with high global standards. Though we are direct-to-consumer, our ingredient lists are in line with the clean standards specified by third-party retailers.
-
Email our team at hello@luxrejuvenation.com (please include your order number) within 30 days of receiving your order and we'll help you out with any returns and additional questions.
-
Yes—you can ship back at least 3 empty products if you'd like us to recycle them for you. Email hello@luxrejuvenation.com for a complimentary shipping label and a code for 10% off your next order.